I will never be renting from them again and I will strongly encourage everyone to please be careful with them when renting a car especially when paying in advance. It’s been days now and I still can’t get back my money from this company. When I asked about a refund for the the car I had prepaid for I was told to call customer care and I would be refunded so I did.

Instead of using the debit card because the credit card didn’t have enough cash in it they straight out said that they can’t give me the vehicle, leaving me stranded at JFK airport. I had one credit card on me at the time that didn’t have enough funds in it to cover cover the charges, my debit card that I use all the time had way more than enough to cover the charges they wanted to hold. When I got to the airport location and went to pickup the car then they are telling me that I need a credit card so that they can hold a total of $250. I prepaid for a car rental with this company for my quick trip to NY and thought that all was well. It is great that you can now view/modify existing reservations.finally! I travel frequently and have been a Fastbreak customer for at least 15 years, and renting a car on the fly for business should be a 3-click operation, but NO, using the Budget app will take at least 30 minutes+! Pls make your app more user-friendly: (1) offer prepaid option when viewing/modifying existing reservation (currently you must start a new res to see prepaid options), (2) change the text color of the tabs (this is not vision accessible for people w poor vision and it’s hard to see if using a smartphone’s small screen) (3) enable more than 1 credit card t/b saved to your account when using the app (4) enable saving your airline travel rewards number to be saved within your account, so that it automatically applies instead of having to enter this info with each new reservation. The buttons you press are not intuitive, nor benefits such as Budget deals are non-searchable through the app. You’d think that the Budget app would be more user-friendly but it’s clunky and requires more UX testing to make it worthwhile to use.

Or contact us at Budget Rent A Car System LLC

You acknowledge and understand and agree that the Budget app (including any updates or upgrades) may cause your device to automatically communicate with Budgets’ servers to deliver the functionality described above and to record location-based information and usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Notice at and in the Budget app Terms of Use at Contact us at: To request assistance with the removal or disabling of the Budget App, please contact us. You can withdraw your consent at any time by uninstalling the Budget App. Need help on the road call Roadside Assistance for immediate help.īy tapping the “Install” button or by downloading the Budget app published by Avis Budget Group, Inc., you consent to the installation of the Budget App and to its future updates and upgrades. Access receipts, modify upcoming rentals and rebook past rentals for your convenience. Easily view upcoming, current and past rentals. Navigate to your Budget car rental location.įastbreak members can access all of their rentals in one place.

Make, modify or cancel your car rental reservation 24/7.įind your nearest Budget car rental locations, hours of operation, addresses and phone number. As a Fastbreak member, you can skip the line, make quick returns, manage your rental and customize your account all through the Budget app. Sign up for Fastbreak to access features that will make your car rental experience easier. Planning your next getaway or seeking an epic road trip? Quickly book a car with the all New Budget Car Rental app it is like having your own personal mobile travel buddy.

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